Contact Information

Store hours

Peak Hours May 1st - Dec 31st

Seven days a week 10:00am to 9:00pm

Winter Hours Jan 1st - April 30th

Sunday - Thursday 10am - 6pm
Friday - Saturday 10am - 8pm

Corporate Addresses:

Smoky Mountain Knife Works, Inc.
2320 Winfield Dunn Parkway
P.O. Box 4430
Sevierville, TN 37876

Customer Service:

Smoky Mountain Knife Works, Inc.
Customer Service:
P.O. Box 4430
Sevierville, TN 37876

Dealer Sales:

Smoky Mountain Knife Works, Inc.
Dealer Sales
P.O. Box 4430
Sevierville, TN 37876

Human Resources:

Smoky Mountain Knife Works, Inc.
Human Resources
P.O. Box 4430
Sevierville, TN 37876

Corporate Phone & Fax Numbers:

Local Phone: (865) 453-5871

Order Phone: (800) 251-9306

Order Fax: (865) 429-0182

Fax: (865) 428-5991

Dealer Sales: (800) 564-8374

Dealer Sales Fax: (865) 429-0182

Customer Service: (800) 327-5871

Customer Service Fax: (865) 429-0182

Human Resources: (865) 453-5871

Contact by Email:

Webmaster: [email protected]

Customer Service: [email protected]

Collector's Corner: [email protected]

Corporate Feedback: [email protected]


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