Contact Information

Frequently Visited Pages

Store Hours

10am - 6pm Everyday. Closed Thanksgiving and Christmas Day.

Special Hours: 11/24 8am-8pm, 11/25 9am-8pm

Corporate Addresses

Smoky Mountain Knife Works, Inc.

2320 Winfield Dunn Parkway

P.O. Box 4430

Sevierville, TN 37876

Customer Service

Smoky Mountain Knife Works, Inc.

Customer Service:

P.O. Box 4430

Sevierville, TN 37876

Hours: 9:00am - 5:00pm Mon - Sat. 

Dealer Sales

Smoky Mountain Knife Works, Inc.

Dealer Sales

P.O. Box 4430

Sevierville, TN 37876

Human Resources

Smoky Mountain Knife Works, Inc.

Human Resources

P.O. Box 4430

Sevierville, TN 37876

Corporate Phone & Fax Numbers

Local Phone: (865) 453-5871 (Hours: 9:00am - 5:00pm Mon - Sat.)

Order Phone: (800) 251-9306 (Hours: 9:00am - 5:00pm Mon - Sat.)

Order Fax: (865) 429-0182

Fax: (865) 428-5991

Dealer Sales: (800) 564-8374 (Hours: 9:00am - 5:00pm Mon - Sat.)

Dealer Sales Fax: (865) 429-0182 (Hours: 9:00am - 5:00pm Mon - Sat.)

Customer Service: (800) 327-5871 (Hours: 9:00am - 5:00pm Mon - Sat.)

Customer Service Fax: (865) 429-0182

Human Resources: (865) 453-5871

Contact by Email

Webmaster: webmaster@smkw.com

Customer Service: help@smkw.com

Collector's Corner: collectibles@smkw.com