Contact Information
Store hours
Winter Hours Jan 1st - April 30th
Sunday - Thursday 10am - 6pm
Friday - Saturday 10am - 8pm
Peak Hours May 1st - Dec 31st
Seven days a week 10:00am to 9:00pm
Corporate Addresses:
Smoky Mountain Knife Works, Inc.
2320 Winfield Dunn Parkway
P.O. Box 4430
Sevierville, TN 37876
Customer Service:
Smoky Mountain Knife Works, Inc.
Customer Service:
P.O. Box 4430
Sevierville, TN 37876
Dealer Sales:
Smoky Mountain Knife Works, Inc.
Dealer Sales
P.O. Box 4430
Sevierville, TN 37876
Human Resources:
Smoky Mountain Knife Works, Inc.
Human Resources
P.O. Box 4430
Sevierville, TN 37876
Corporate Phone & Fax Numbers:
Local Phone: (865) 453-5871
Order Phone: (800) 251-9306
Order Fax: (865) 429-0182
Fax: (865) 428-5991
Dealer Sales: (800) 564-8374
Dealer Sales Fax: (865) 429-0182
Customer Service: (800) 327-5871
Customer Service Fax: (865) 429-0182
Human Resources: (865) 453-5871
Contact by Email:
Webmaster: webmaster@smkw.com
Customer Service: help@smkw.com
Collector's Corner: collectibles@smkw.com
Corporate Feedback: feedback@smkw.com